We're Here For You

If you have any questions or comments for us, fill out the form below to get in touch with us and we will typically reply within 1-2 business days.

Business Operating Hours:

Mondays - Fridays
9am - 6pm (excluding PH)

Saturday 9am - 1pm

Phone: +6011-1327 5153 (We are unable to answer calls between 1pm to 2pm)

Email: cus_service@homepet.com.my

What We Stand For

  • Icon of a star badge on a blue background

    Quality You Can Trust


    We are committed to delivering only safe, premium, and carefully sourced products that meet the highest standards.

  • Blue circle with a white plus sign in the center

    Health & Well-Being First


    Every product we bring to market is designed to improve lives — whether it’s nourishing pets, enhancing beauty, or promoting wellness.

  • White heart symbol inside a blue circle on a white background

    Care Beyond Products


    Our promise extends beyond what we sell — we support communities, animal welfare, and meaningful partnerships that create lasting impact.

  • Icon of a truck on a blue circle background

    Reliable & On Time


    Every order is carefully managed and scheduled to arrive right when you need it, ensuring your cat never misses a meal or a clean litter box.”

1 4